When your locks don’t work as they should, that’s a problem. Not only is it stressful for you to deal with a lock that doesn’t work properly, but it puts your home at a greater risk of burglary.

Common problems that may require repair

• The locks on your home are loose.

• You have a problem turning your key.

• Your key turns without unlocking the door.

• You have a hard time getting your key into the lock.

• The cartridge pin turns, but the door does not open.

• The lock is broken.

Most of the problems described above can be fixed with the right spare parts. We always try to repair your hardware first to provide you with the most cost-effective solution. However, if we encounter a problem that cannot be repaired, we will let you know the cost of the replacement to get your approval before doing so. This is how we always work – frankly and honestly.